Here are some of the top questions we get. If you don’t see your question and answer here, please visit our FAQ page . How do I get my Herman Miller product repaired and what information do I need? For warranty repairs, you’ll need to provide information from the manufacturing label (product number, FO number, manufacture date), along with a description of the issue and a photograph of it. Labels are typically affixed to the underside of a chair’s seat or under the surface of a table. Since labels evolve over time, we’ve provided several examples to show where you can find the necessary information on the label. Once you have the information from the manufacturing label and the description and photo of the issue, you can contact the Dealer or Retailer where you bought your product, who will take care of the issue as quickly as possible. How can I purchase replacement parts for my Herman Miller product? You can buy some replacement parts at our Herman Miller Store.

These include chair casters, Aeron Chair armpads, and Aeron Chair back support options. All other replacement parts can be purchased through an authorized Dealer.  Please use our Where to Buy link to find a dealer near you. Where can I find assembly instructions for Herman Miller products?pride lift chair specifications We provide assembly instructions for many of our most popular products, including chairs, desks, tables, and accessories. prams and pushchairs edinburghIf you need instructions for workstations or systems products, we recommend you contact your local Dealer for assistance. pride lift chair specificationsAs a reference, we do provide a lookup resource with assembly instructions for these workstation and systems products.rio beach chairs backpack

What can I do about a Herman Miller product I bought from a reseller that wasn’t authorized and now the product needs to be repaired? You will need to contact the reseller directly, who can perhaps make the repair for you. Because Herman Miller cannot guarantee the condition or authenticity of the components used by unauthorized resellers, these products wouldn’t be covered by Herman Miller’s warranty. bloom high chair spare parts ukBuying from an authorized Herman Miller reseller gives you two advantages. spandex chair covers for sale nzIf the product comes from an authorized reseller, you can be certain it’s the real thing. Herman Miller and its authorized resellers stand behind every Herman Miller product and have the ability to make repairs, if needed. Where can I get parts or service for my Herman Miller Eames Lounge Chair and/or Ottoman?

Please contact the authorized Dealer nearest you to order replacement parts or coordinate a service repair for your Eames Lounge Chair and/or Ottoman. The services available can vary based on product condition. Many of our products are covered by a 12-year warranty that includes parts and labor. For questions on repairs and what’s covered, please visit our Warranty and Service page. To talk with a product specialist, please call Monday through Friday from 9 am to 5 pm Eastern Time. Phone: 888 443 4357 If you have questions, comments, or need assistance, we’re here to help. Send us an email, and we’ll get back to you as soon as possible. Send Us a Message When you want to purchase authentic designs direct from the source—for your home or small office—please visit our Herman Miller Store. If you’re looking for a convenient way to purchase Herman Miller products for your home or small office, visit an authorized Retailer. When service is as important to you as the sale, visit one of our authorized Dealers for help with designing, planning, and installing your purchase.

We design our chairs to respond to your body. You can fine-tune the fit using their simple, intuitive adjustments. Check out this how-to information for our most popular chairs. Though most of our products arrive fully assembled, some require minimal assembly. We provide that information along with care and maintenance recommendations. Send us a message Herman Miller creates inspiring designs to help people do great things at work, for learning, for wellness, at home, wherever people are. Our designs and the designers who work with us solve real problems for people and their organizations. We stand behind the quality of our solutions 100 percent, which ensures that people have the tools they need to do their best. Our warranty covers everything—including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It recognizes the changing nature of work and the need for products that can stand up to continuous use. And it means that when warranty work is performed in the U.S. and Canada, Herman Miller foots the bill.

If you need product service or repair, please contact the Herman Miller dealer, retailer, or our online store where you purchased your product. They will be able to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair. See our FAQ page for answers on other topics.Buy a Used Aeron and Fix It Yourself for Low-Cost Ergonomic Bliss The Herman Miller Aeron chair is one of your favorite office chairs, but it's no doubt they're expensive. If you can snag a used one for cheap—even if its broken—weblog Apartment Therapy has a full guide for refurbishing it yourself. You don't need much to refurbish an Aeron, just a few allen wrenches and a wrench. Once you disassemble the chair, you can track down replacement parts cheaply from companies like Office Designs, and then easily refurbish it yourself. One of the great things about the Aeron (and partially why it's so expensive) is that everything is user-serviceable, so it's not nearly as complicated as you think.