If you dream of a silent salon experience and dread discussing holiday plans with your hairdresser, then Bahaus in Cardiff has a solution Bauhaus is offering its clients the silent treatment. Photograph: Matthew Horwood/Wales News Service If you dream of a silent salon experience and dread discussing holiday plans with your hairdresser, then Bahaus in Cardiff has a solution T he hairdresser’s chair is a special place. A place that fixes dreams and transformations – for as long as the spray holds, anyway – so it can feel jarring when, into this idyll, the hairdresser leans with the words: “Have you got any holidays planned?” “If you have to ask that, you’ve kind of lost the conversation,” says Scott Miller who owns the Bauhaus salons in Cardiff – which is why Miller has just launched a “quiet chair” facility. As of last weekend, his clients can request the quiet chair at the time of booking, or click the quiet symbol on the website, and enjoy a haircut free of small talk.

There is no limit to the number of quiet chairs. If every chair is booked as quiet, Bauhaus will be a very quiet salon. Even the music can be turned down at each cutting station. The idea came up at a research and development meeting. “We were thinking of nice things to have in the salon,” Miller says. “Coming to get your hair done could be the best thing that happens to you that day. We get clients for an hour. There could be complete chaos outside. We wanted to make sure we were giving the ultimate experience.” For the hardcore silent salon-goer, Bauhaus has “a private room upstairs. We can offer a totally silent, quiet experience, one on one,” Miller says. That sounds more uncomfortable than having to share holiday plans, but Miller says some people are very shy, and Bauhaus has “quite a few celebrity clients. They don’t want to be seen with lots of tint and foils on their hair.” Miller, 48, has been in the hair business since he was 15, and was formerly an art director at Vidal Sassoon.

He can gauge within a minute whether or not a client is a talker. So in his years of experience, which ice-breakers has he found most successful? “Are you going out for a special occasion? Is it your birthday?” he says. “If it’s a new client, we put on their notes: ‘This client was going out …’, then next time they come back, you can ask them about it. It’s about knowing your clients,” he says. He calls it “secret service”. Hairdressers, he believes, are “an A to Z of cool places to go”. I tell Miller that I enjoy my chats with my Italian hairdresser, who has good intelligence on local restaurants. “Food and Italy,” Miller says. “That’s what we would be talking about.” “So whereabouts in Italy are you from?” he asks. He says he has friends outside Milan. When he visits, they go walking in the Alps. Then we hang up, and I feel as if I’ve had my hair done.Perth’s Ultimate Hair Salon, Beauty Salon & Day Spa Hollywood glamour is just 10 minutes away from the heart of Fremantle at the exclusive hair salon and Spa du Jour (day spa), Zedz.

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